Responsible Gaming
Gaming Should Be Entertainment
At Bowen and Queens, we're committed to promoting responsible gaming practices. Online gaming should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. Please gamble within your means and only with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your state/territory) to access Fair Go Casino and participate in gaming activities. We are committed to preventing underage gambling and take this requirement seriously.
If you are under 18, you must not use this website or access Fair Go Casino.
Warning Signs of Problem Gambling
Please be aware of these warning signs that may indicate problem gambling:
- Spending more time and money on gaming than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities from family, friends, or partners
- Borrowing money or using credit to fund gambling
- Experiencing mood changes (irritability, anxiety) when not gambling
- Neglecting work, study, family responsibilities, or hobbies due to gaming
- Lying about the amount of time or money spent on gambling
- Feeling unable to stop or control gambling habits
- Gambling to escape problems or cope with negative emotions
- Using gaming as a means to earn money or solve financial issues
If you recognise any of these signs in yourself or someone you know, seek help immediately.
Self-Help Tools & Responsible Gaming Features
Fair Go Casino provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a given period
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
- Session Time Limits: Set automatic breaks or session end times
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
Contact Fair Go Casino customer support to activate any of these responsible gaming tools.
Support Organizations & Help
If you're struggling with problem gambling, confidential support is available:
Australia
- Gambling Help Online – Free counselling and support for problem gambling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free and confidential)
International Support
- GamCare (United Kingdom) – Problem gambling support and information
www.gamcare.org.uk - GamStop (United Kingdom) – National self-exclusion scheme
www.gamstop.co.uk - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (USA)
www.ncpgambling.org
1-800-522-4700 (confidential helpline)
Need Help?
If you or someone you know is struggling with problem gambling, please reach out for help today. Support is confidential, free, and available 24/7.
Contact Gambling Help Online at 1800 858 858 or visit www.gamblinghelponline.org.au to speak with a trained counsellor.
Remember: seeking help is a sign of strength, not weakness. There is always support available.